Refund, Cancellation, and Dispute Policy for GovConScholar, by AB Martin Services, Inc.

Effective Date: 09/27/2024

At GovConScholar, we are committed to providing quality content and services to help you succeed in the government contracting space. We value our customers and strive for your satisfaction. This Refund, Cancellation, and Dispute Policy outlines the terms under which refunds may be issued, subscriptions may be canceled, and disputes may be resolved.

1. Cancellation Policy

1.1 Subscription Cancellations by Users

  • Monthly Subscriptions: You may cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing period. No further charges will be made, but no refunds will be issued for the remaining days in the billing cycle.
  • Annual Subscriptions: You may cancel your annual subscription within 14 days of purchase for a full refund. After the 14-day period, cancellations will not result in a refund, but your subscription will remain active until the end of the billing cycle.

1.2 Subscription Cancellations by GovConScholar

  • GovConScholar reserves the right to cancel a subscription at any time due to violations of our terms of service, misuse of our content, or failure to comply with payment obligations. In such cases, no refund will be issued.
  • If we discontinue or make material changes to the subscription service that affect your access, we will offer a prorated refund for the remaining time on your subscription.

2. Refund Policy

2.1 Refund Eligibility

  • Monthly Subscriptions: Canceled subscriptions will remain active for the rest of the current billing period, and no refunds will be issued for unused portions.
  • Annual Subscriptions: If you cancel within 14 days of the initial purchase, you are eligible for a full refund. No refunds will be issued after this period.

2.2 Non-Refundable Services

  • Due to the nature of digital content and subscription-based services, no refunds will be issued once content has been accessed, downloaded, or used unless otherwise specified in this policy.

2.3 Technical Issues

  • If technical difficulties prevent you from accessing GovConScholar services, please contact us at support@govconscholar.com. If we cannot resolve the issue within 7 business days, you may be eligible for a partial refund based on the time lost due to the technical problem.

3. Dispute Resolution

3.1 Informal Resolution

  • Before escalating to formal dispute resolution, we encourage you to contact us at support@govconscholar.com to address any concerns or issues. Our team is committed to resolving your issues promptly.

3.2 Formal Dispute Resolution

  • If informal resolution efforts are unsuccessful, disputes may be submitted for mediation. Both parties agree to make a good faith effort to resolve the dispute before proceeding to formal legal action.

3.3 Governing Law

  • This policy is governed by and construed in accordance with the laws of Arkansas, USA. All disputes arising from or related to the subscription service will be subject to the exclusive jurisdiction of the courts of Arkansas, USA.

4. Contact Information

 

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Federal Government Contracting Business

GovCon Scholar is a subscription service linking members
interested in growing their government cotracting business.

 

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Join now and if you are not satisfied for any reason, just let us know within 30 days and we will issue you a full refund.

 

Have questions? Email us at grow@govconscholar.com